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About

Information Technology (IT)

  • Vice President/CIO: Hilary J. Baker
  • (818) 677-7700
  • Fax: (818) 677-4770
  • Email: hilary.baker@csun.edu
  • www.csun.edu/it

The Information Technology division is responsible for the delivery of effective, secure, reliable technology infrastructure and services that enable, promote and support students, faculty and staff to achieve their goals.

Information Technology Help Center

  • Telephone Support: (818) 677-1400
  • In-Person Support: Oviatt Library Learning Commons
  • Chat Support for students: tech-help.csun.edu
  • Online Support: techsupport.csun.edu
  • Website: tech-help.csun.edu

Information Technology Services for Students:

  • General computer and technology assistance including wireless network connection, email, antivirus installation and spyware removal
  • CSUN mobile app (CSUN) can be downloaded from the Apple iTunes store and the Google Play store; a mobile web browser version is available at m.csun.edu
  • myCSUNsoftware (Microsoft Office, SPSS, ArcGIS, and more at mycsunsoftware.csun.edu)
  • myCSUNbox (cloud file storage at mycsun.box.com)
  • User ID and password assistance
  • myNorthridge portal and SOLAR Student Center support
  • Audio and video equipment checkout
  • Online training videos on a variety of topics and software (lynda.csun.edu)

 

Information Technology Self Help:

www.csun.edu/it/students

Students can obtain information on how to set-up User ID and password, access the Wi-Fi network, add or drop a class, find the nearest computer lab on campus, register and check grades and much more. Types of resources available include the following:

  • Frequently asked questions about CSUN technology services
  • How-to guides
  • Software downloads and hardware discounts
  • Campus computer lab listing