Course: COMS 452. Communication Training and Development (3)
Recommended Preparatory: COMS 351, COMS 450. This course is an examination and analysis of the processes and challenges of communication training and development. Through discussion and fieldwork, students explore applications of communication theory and learn how to conduct organizational culture audits and communication competency assessments through observations, evaluations, analyses, interviews, focus groups and surveys of employees and other key audiences whose input and support is needed to improve communication. Students will write audit/assessment reports, and design, deliver and evaluate customized communication training packages and programs for a variety of organizational settings.