Course: KM 620. Information Organization and Knowledge Access (3)
The ease with which users navigate knowledge systems and resources is critical to an organization’s success. This course studies the interaction of people with information technologies, especially those through which organizational knowledge is accessed. Through the systematic testing of human-user interfaces (HUI), students will understand how to mitigate issues and barriers—both humanistic and technological—associated with finding and discovering resources. Through the application of metadata standards for non-traditional resource description, the course also addresses issues associated with finding organizational resources, assets, and records. Students in this course will exercise cultural competency when describing knowledge resources and particular attention is paid to accurately representing cultural domains and mitigating, remediating, and/or avoiding embedded biases and historical inaccuracies.