This is an archive of the 2015-2016 University Catalog.
To access the most recent version, please visit catalog.csun.edu.

This is an archive of the 2015-2016 University Catalog.
To access the most recent version, please visit catalog.csun.edu.

UNIVERSITY CATALOG: 2015-2016

Courses

BUS 104. Introduction to Business (3)

For non-Business majors only. Designed to provide an introduction to the American enterprise system, its economic foundation and basic concepts of business organization and the nature of business activity. (Available for General Education, Lifelong Learning.)

BUS 491CS. Small Business Consulting (3)

Prerequisites: BUS 302/L; Instructor consent; Normally a minimum 3.0 GPA overall and in business courses; Upper Division Writing Proficiency Exam (UDWPE) score of 8 or higher. For senior-level Business majors only. Perform situation analyses and develop business/marketing recommendations for actual clients. Mandatory client meetings several times within the semester. Present final recommendations to both the instructor and client. Offers a community service opportunity with activities relating to concepts and theories presented.

MKT 304. Marketing Management (3)

Prerequisites: Either (1) ECON 160 or 300 and a college-level statistics course; or (2) ECON 160 or 300 and BUS 104. BUS 302/L are co/prerequisites for Business majors. All Marketing majors must attain a grade of “C” or higher in MKT 304. Introduction to marketing management’s role in an organization’s business strategy. Topics include marketing management strategy, implementation and control; customer satisfaction and consumer behavior; product development; pricing strategy; marketing communications and promotion; distribution; international marketing; and marketing environment, laws and ethics. To enhance critical thinking, communication skills and leadership skills, the coursework normally includes such elements as classroom discussion, case analyses, computer simulations and experiential exercises, and written and oral presentations.

MKT 346. Marketing Research (3)

Prerequisites: MKT 304 (Marketing majors must attain a grade of “C” or higher); a college-level statistics course; or consent of instructor. BUS 302/L are prerequisites for Business majors. Use of scientific methods in the formulation and solution of marketing management problems. Emphasis is on the use of marketing research as an adjunct to marketing strategy and policy formulation and on extensive application of statistical techniques and decision-theory concepts to primary and secondary data collection and interpretation.

MKT 348. Consumer Behavior (3)

Prerequisite: MKT 304 (Marketing majors must attain a grade of “C” or higher) or consent of instructor. BUS 302/L are prerequisites for Business majors. Comprehensive study of behavioral models and concepts to help understand, evaluate and predict consumer behavior in terms of marketing implications. Determinants of consumer behavior are explored to gain understanding of the complex forces as they affect the marketplace. Emphasis is upon understanding the processes that influence the acquisition, consumption and disposition of private and public sector goods and services.

MKT 350. Consumer Information in the Digital Age (3)

Prerequisite: Completion of the Lower Division writing requirement. This course will help students understand the changing nature of consumer information with the emergence of non-traditional online marketing. Students will be guided through the history and guiding principles of collecting, disseminating and utilizing consumer information and how marketing has utilized consumer information. Such information has value to a variety of decision makers and regulatory agencies. Resources provided in the course allow students to explore the issues arising from the use of consumer information by firms, government and other consumers. Available for General Education, Social Sciences.) (IC)

MKT 356. Marketing Metrics and Insights (3)

Prerequisites: MKT 304 (Marketing majors must attain a grade of “C” or higher); or consent of instructor; BUS 302/L are prerequisites for Business majors. This course covers analytics using practical applications and focuses on developing actionable insights. It provides a broad overview of key analytic strategies, concepts, issues, challenges and tools to interpret, review and critique current marketing strategies employed. Metrics and key performance indicators are analyzed to determine the best ways to enhance effectiveness of blogs, marketing campaigns, SEO, SEM, emails, and emerging social, mobile and video data using quantitative and qualitative competitive tools.

MKT 440. Integrated Marketing Communications (3)

Prerequisites: MKT 304 (Marketing majors must attain a grade of “C” or higher); Upper Division Writing Proficiency Exam (UDWPE) score of 8 or higher. BUS 302/L are prerequisites for Business majors. Overview of marketing communications, including advertising and sales promotion. Behavioral, legal, economic and institutional aspects, as well as decision models applied to selected areas of promotion.

MKT 441. Sales Management (3)

Prerequisites: MKT 304 (Marketing majors must attain a grade of “C” or higher) or consent of instructor; Upper Division Writing Proficiency Exam (UDWPE) score of 8 or higher. BUS 302/L are prerequisites for Business majors. Activities and organization of the sales department. Methods employed by sales managers in selecting, training and supervising salespeople; selling methods, materials and campaigns; distribution channels and territories; pricing, budgets, controls and sales research. Lectures, cases, discussions and guest speakers.

MKT 442. Business to Business Marketing (3)

Prerequisites: MKT 304 (Marketing majors must attain a grade of “C” or higher) or consent of instructor; Upper Division Writing Proficiency Exam (UDWPE) score of 8 or higher. BUS 302/L are prerequisites for Business majors. Analysis of the marketing structure for industrial products, including raw materials, installations, operating supplies, accessory equipment and fabricating materials. Buying motives and buying habits for industrial goods, major trade channels, research, pricing, advertising and legal aspects. The purchasing function. Buying by governmental agencies. Governmental regulation. (Cross-listed with SCM 442.)

MKT 443. Retail Management (3)

Prerequisites: MKT 304 (Marketing majors must attain a grade of “C” or higher) or consent of instructor; Upper Division Writing Proficiency Exam (UDWPE) score of 8 or higher. BUS 302/L are prerequisites for Business majors. Retailing methods from the standpoint of the owner and manager. Buying planned stocks, inventory control, markup, accounting for stock control, pricing, style merchandising and advertising. Emphasis on problems of retail management, including departmentation, personnel control, supervisory training, store layout and store location.

MKT 445. International Marketing Management (3)

Prerequisites: MKT 304 (Marketing majors must attain a grade of “C” or higher); senior standing; Upper Division Writing Proficiency Exam (UDWPE) score of 8 or higher. BUS 302/L are prerequisites for Business majors. Study of international marketing conditions and constant changes. Topics include foreign market research; trade promotion; political, legal, economic and cultural environments; product and service adaptability; and multinational competition.

MKT 447. Logistics and Transportation Management (3)

Prerequisites: MKT 304 (Marketing majors must attain a grade of “C” or higher); Upper Division Writing Proficiency Exam (UDWPE) score of 8 or higher. BUS 302/L are prerequisites for Business majors. Introduction to the management of firms that market transportation services; the managerial implications of the legal, economic and social environment. (Cross-listed with SCM 447.)

MKT 448. Digital Marketing (3)

Prerequisites: MKT 304 (Marketing majors must attain a grade of “C” or higher) or consent of instructor; Upper Division Writing Proficiency Exam (UDWPE) score of 8 or higher. BUS 302/L are prerequisites for Business majors. Introduces the student to the principles of Internet marketing. Focuses on the use of Internet technologies as they have come to be used for the marketing, selling and distribution of goods and services. The course makes use of lectures, readings, cases, guest speakers and student projects.

MKT 449. Marketing Management Seminar (3)

Prerequisites: MKT 304 (Marketing majors must attain a grade of “C” or higher); either MKT 346 or 348; Second semester senior standing; Upper Division Writing Proficiency Exam (UDWPE) score of 8 or higher. BUS 302/L are prerequisites for Business majors. Major in business or economics. Advanced case approach to marketing management decisions. Emphasis on developing marketing in response to variations in the competitive economic environment.

MKT 459. Social Media Marketing (3)

Prerequisites: MKT 304 (Marketing majors must attain a grade of “C” or higher); MKT 448; Upper Division Writing Proficiency Exam (UDWPE) score of 8 or higher. BUS 302/L are prerequisites for Business majors. This course focuses on the use of online social media as a marketing tool to reach consumers and the strategic use of digital media and platforms for professional purposes. Students will learn how to use a variety of tools on the Internet to conduct research, develop online marketing campaigns and increase the competitive advantage of marketing strategies. These techniques will help students engage consumers and assess the results of social media strategies in a rapidly changing environment.

MKT 496A-Z. Experimental Course-Marketing (3)

Prerequisite: Upper Division Writing Proficiency Exam (UDWPE) score of 8 or higher. BUS 302/L are prerequisites for Business majors. Course content to be determined. (See subtitles in appropriate Schedule of Classes)

MKT 498A-C. Field Assignments and Reports-Marketing (1-3)

Prerequisite: Upper Division Writing Proficiency Exam (UDWPE) score of 8 or higher. BUS 302/L and MKT 304 (Marketing majors must attain a grade of “C” or higher) are prerequisites for Business majors. Individual study pertaining to present or future career. Consultation with instructor to determine program that includes field assignments and reports. A maximum of 12 units may be earned by combining Field Assignments and Reports (MKT 498) and Independent Study (MKT 499). An Academic Internship course. (Credit/No Credit only)

MKT 499. Independent Study-Marketing (1-3)

Prerequisites: Consent of department chair and consent of an instructor to act as sponsor; MKT 304 (Marketing majors must attain a grade of “C” or higher); Upper Division Writing Proficiency Exam (UDWPE) score of 8 or higher. BUS 302/L are prerequisites for Business majors. In order to do an Independent Study assignment in the College of Business and Economics, students must have at least a 3.0 overall GPA, a 3.0 or higher GPA in all major courses and a 3.0 or higher GPA in option courses. Students who do not meet these requirements will not receive credit for MKT 499. Admission is based on evidence of ability to pursue Independent Study in-depth and on approval of a project submitted at the time of registration. Regular progress meetings and reports are required throughout the semester. Completion of the project is required before credit may be received. Enrollment in Independent Study is not allowed for the purpose of substitution for an existing course. A maximum of 6 units of Independent Study (MKT 499) may be earned in the College of Business and Economics. Further, a maximum of 12 units may be earned by combining Field Assignments and Reports (MKT 498) and Independent Study (MKT 499).

MKT 640. Marketing Management (3)

Prerequisites: ECON 500; SOM 591 or equivalent. Advanced approach to marketing policy. Analysis of problems in marketing management. Emphasis on development of competence in adjusting marketing policies to changes in the general economic, competitive and social climate.

MKT 641. Seminar in International Marketing (3)

Prerequisite: MKT 640. Case studies in global marketing. International market assessment, methods of market entry, international market segmentation and development, global sourcing and distribution policy; global pricing, product and communications policy. Analysis of published cases and development of an original research project.

MKT 642. Seminar in Marketing Communications and Market Stimulation (3)

Prerequisite: MKT 640. Methods of research and theory in market stimulation and mass communication. Particular emphasis on attitude change and the factors affecting the processing of information.

MKT 643. Seminar in Product Development and Management (3)

Prerequisite: MKT 640. Current research pertaining to generating, analyzing, planning and controlling the organization’s existing and new product efforts. Portfolio analysis, planning and development systems, and positioning and deletion decisions.

MKT 644. Seminar in Consumer Behavior (3)

Prerequisite: MKT 640. Study of recent contributions from the behavioral sciences that provide insight into consumer motivation and consumption behavior. Emphasis is on psychological and sociological models and current research from the literature.

MKT 645. Seminar in Promotional Planning (3)

Prerequisite: MKT 640. Case studies in the executive determination of promotional strategy, program planning, coordination and administration; issues in the optimal allocation of promotional resources and measurement of effectiveness. Special problems of ethics and government regulation.

MKT 646. Seminar in Pricing Strategy and Policy (3)

Prerequisite: MKT 640. Analysis of the issues underlying price decisions: economic, political, social and competitive. Price/quality relationships. Price forecasting. New product pricing and related problems through the product life cycle. Product line pricing. Stochastic bidding models. Antitrust considerations.

MKT 647. Marketing Research Seminar (3)

Prerequisites: MKT 640; SOM 591 or equivalent. The application of marketing research techniques to business problems. Emphasis is on research design, questionnaire development, data collection techniques and univariate and multivariate statistics.

MKT 648. Seminar in Analytic Models of Market Behavior (3)

Prerequisite: MKT 640. Examination of quantitative and behavioral models and recent mathematical developments pertaining to brand switching, new product introduction, distribution and channel structure, media selection, advertising response models and simulation of marketing processes.

MKT 649. Seminar in Marketing Strategy and Policy (3)

Prerequisite: MKT 640. Integrative seminar dealing with marketing management policy problems via the case method. Emphasis on the adjustment of marketing policy to changes in the economic and social environment. Application of background and analytic tools obtained from specialized courses to solve marketing policy problems.

MKT 651. Customer Satisfaction (1)

Prerequisite: GBUS 600. Customer satisfaction is at the very core of the classic “marketing concept” and of more recent managerial approaches, such as total quality management. Course emphasis is on critically evaluating the conceptualization, measurement and delivery of customer satisfaction.

MKT 652. Direct Marketing (1)

Prerequisite: GBUS 600. Direct marketing is a direct response marketing communications strategy used by manufacturers, suppliers, retailers, service companies, nonprofit organizations and others. Examines major tools of direct marketing such as: catalog marketing; direct mail marketing; telemarketing; TV shopping networks; radio, magazine and newspaper direct response marketing; electronic and computer shopping; and kiosk shopping. Emphasis is on evaluating and managing the role of direct marketing in the integrated marketing communications strategy of the organization.

MKT 653. Integrated Marketing Communications (1)

Prerequisite: GBUS 600. Emphasizes an understanding and appreciation of the effects of fully integrating the promotion mix elements in a marketing communications program: advertising, direct response marketing, personal selling, public relations and sales promotion.

MKT 654. Qualitative Research Methods in Marketing (1)

Prerequisite: GBUS 600. Emphasizes an understanding and critical evaluation of qualitative marketing research methods such as focus groups, projective and indirect questioning, interpretive research and other nonquantitative approaches to understanding consumer behavior, motivation and values.

MKT 699. Independent Study—Marketing (3)

Prerequisites: Permission of graduate advisor and department chair. Only those graduate students who have a current 3.0 or higher GPA may register in a 600-level Independent Study course. No more than 6 units of Independent Study may be taken in any one department, and no more than 6 units may be taken in the College without prior approval of the dean.