Course: FCS 428. Corporate Consumer Affairs (3)

Prerequisites: BLAW 280; ENGL 205; FCS 324. A capstone course in Customer Relations Management (CRM). The course specializes in customer care and customer relations management. Emphasis is placed on CRM technology, communication systems and regulations. Product recalls and safety issues are covered in-depth. Available for graduate credit.

Spring-2024 - Schedule of Classes

FCS 428

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